Privacy Policy

Effective Date: July 25, 2025

Welcome to Tia Vye. Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website, make a purchase, sign up for our newsletter, or engage with our podcast, products, and services.

1. Who We Are

Tia Vye is a Caribbean-inspired brand that offers devotionals, cookbooks, journals, sauces, and a podcast titled Seasoned Soul. Our website is dedicated to helping individuals and families nurture their spiritual lives, enjoy wholesome meals, and find inspiration through culturally rooted content.

2. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information (Name, Email Address, Shipping Address, Phone Number)

  • Payment Information (via secure third-party services like Stripe, PayPal, or Shopify)

  • Account Info (if you create a user account)

  • Order History and product preferences

  • Device & Usage Info (Browser type, IP address, time zone, pages visited)

  • Email Interactions (if you open or click on our newsletters)

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order updates and confirmation emails

  • Share devotionals, recipes, and affirmations via email (if opted in)

  • Improve website functionality and user experience

  • Customize and personalize your experience

  • Respond to customer service inquiries

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information.
We may share your information with trusted partners and service providers who help us operate our business, such as:

  • Payment processors

  • Email service platforms

  • Website hosting providers

  • Shipping companies (for physical products)

All third parties are obligated to keep your information secure and confidential.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

  • Understand how visitors use our site

  • Remember your preferences

  • Improve site performance
    You can disable cookies via your browser settings, but some site features may not function properly.

6. Email Communications

When you subscribe to our newsletter or devotional series, we may email you updates, inspiration, and product announcements. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Opt-out of marketing communications

  • Limit or restrict data processing
    To exercise any of these rights, contact us at hello@tiavye.com.

8. Children's Privacy

Our content is family-friendly, but we do not knowingly collect data from children under 13 without parental consent. If we learn we’ve collected such data in error, we will promptly delete it.

9. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to:

Email: hello@tiavye.com
Website: www.tiavye.com